Billing & Plans

Town measures the work your Townie does in credits. Each plan includes a monthly batch of credits, and the higher your plan, the more you get. This section explains how credits work, what each plan includes, how trials work, and how to change or cancel your plan.

Prices and credit amounts on this page are a guide. For the current, live numbers, see town.com/pricing or open Settings → Plan ( town.com/settings/plan).

In this section

• Credits & Usage
• Plans & Pricing
• Free Trial
• Cancellation & Refunds

The short version

• Credits refill every billing cycle and don’t roll over — unused credits don’t carry into next month.
• See what’s left anytime in Settings → Plan. Teams see pooled usage under Team → Settings → Plan & billing.
• You’ll get a heads-up as you approach your limit, and routines pause (then resume) if you run out.
• Cancel anytime. You keep access through the end of your paid cycle, then drop to Free. Nothing is deleted.
• Some things are handled by our team — trial extensions, discounts, and account merges. When that’s the case, email support@corp.town.com.

Managing a team?

Team billing works a little differently — seats, pooled credits, and consolidated billing. See Team Billing & Credits and the admin-focused Billing & Usage guide.

Last updated on August 8, 2026.